Privacy Policy
Last Updated: [Insert Today’s Date, e.g., February 16, 2026]
Aquafoods (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website aquafoods.pk or place an order with us.
By using our website or services, you agree to this policy.
1. Information We Collect
We collect only the information necessary to process and deliver your order:
- Your full name
- Phone number (for delivery updates and WhatsApp communication)
- Delivery address (within Karachi)
- Order details (which fish or seafood items you ordered)
We do not collect or store any bank card details because we accept only Cash on Delivery (COD).
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order confirmations and delivery updates via call or WhatsApp
- Answer your questions and improve our service
- Prevent fraud or misuse of our services
3. Sharing Your Information
We do not sell your personal information to anyone. We do not share it with any payment processors or third-party companies because we use only Cash on Delivery.
We share your information only when necessary:
- With our own in-house delivery team (no third-party couriers are used) so your order reaches you on time.
- If required by law or legal authorities.
4. Data Security
We take reasonable security measures to protect your information from unauthorized access, loss, or misuse. Your phone number and address are used only for your current order and delivery.
5. Your Rights
You have the right to:
- Request access to the information we hold about you
- Ask us to update or delete your information
- Opt out of future communications
To exercise these rights, simply email us at info@aquafoods.pk.
6. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted here with a new “Last Updated” date.
7. Contact Us
If you have any questions about this Privacy Policy, please contact: Email: info@aquafoods.pk Phone/WhatsApp: [03008442670 Address: [DHA Phase 8 Zulfiqar Street Plot No 20/D 1st Floor, Karachi, Sindh, Pakistan]
Thank you for choosing Aquafoods – Fresh Seafood Delivered to Your Door!
